Oct 26, 2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions
YouTube is one of the biggest video sharing and social platforms globally, with millions of daily active users. Mac users can access it via its dedicated app or using any web browser like Safari. Though, there are times when people complain about YouTube not working on the system. To resolve this, you need to understand why YouTube is not working and fix it accordingly. For instance, there could be a problem with the YouTube app, web browser, or your Mac itself. To help you fix an issue like YouTube not loading, we have this extensive guide. Let's resolve every possible YouTube-related issue on your Mac right away!
Part 1. Why Is Youtube Not Working on Mac?
App Solutions: YouTube Not Working on Mac. If you are using the YouTube app instead, it can also end up stop working out of the blue. The following are some of the easiest ways to fix the app and make it work once again. What about the case when even the App Store not opening too? I recently updated my Mac from 10.7.5 to 10.11.3 on my old MacBook Pro late 2008. Not that the drivers for my Airport extreme it’s completely gone, but had issues with my M-Audio Firewire 410 also, drivers which were not anymore supported by the producer.
To understand the current situation, it is important to learn why YouTube is not working on Mac. Although there could be all kinds of reasons behind it, the following are common triggers and problems.
As you can see, the Mac App Store was down for some users, and but now it is fixed. If this the case, there is little you can do. You’ll know when the service is working again. From the top menu bar, click Account and then Sign out. After signing out, sign back in. Open the App Store on your Mac and then click Store. Apr 20, 2020 Select“all apps use the VPN” in Preferences, disconnect, or turn any VPN off, then the App Store worked normally. Check Apple Server System status for Mac App Store. There are often times when Apple is performing maintenance activities with the Mac app store and other related servers. Select“all apps use the VPN” in Preferences, disconnect, or turn any VPN off, then the App Store worked normally. Check Apple Server System status for Mac App Store. There are often times when Apple is performing maintenance activities with the Mac app store and other related servers.
Now you know why your YouTube stops working on your Mac computer. You can move on to the next parts and get all Mac, Safari, and even YouTube app solutions. Follow them one by one, and you can fix the issue that YouTube won't work.
YouTube Not Working on Mac?Part 2. Mac Solutions: YouTube Doesn't Work
One of the most common reasons for YouTube not working is a malfunctioning Mac or some wrong system settings. Since it is not a critical macOS issue, it can easily be resolved by following these steps:
1. Check the Internet connection
Needless to say, if your Mac doesn't have a stable internet connection, then it might not load YouTube on it. The easiest way to check it is by opening some other websites (like Google or Bing) on your Mac.
Apart from that, you can also check YouTube is working or not via Network Utility. Go to Finder > Applications > Utilities > Network Utility and open it. Go to the 'Ping' tab and enter YouTube's URL on the text box. Click on the 'Ping' button to check if your system is connected to an active network or not.
2. Check Date & Time
If the date and time on your Mac are not current, it can cause unwanted problems. For instance, if your Mac's date and time are outdated, then YouTube won't work on it. Thankfully, it can easily be resolved by visiting Mac's System Preferences > Date & Time. As its dedicated window will open, you can enable the automatic date and time features. You can also manually set the date and time to the current settings. Once it is done, restart Mac and check YouTube is working on it or not.
3. Reset the router
Whenever my YouTube doesn't work, this is the first thing that I do. A lot of times, a faulty network connection can cause issues with YouTube or any other website. To quickly fix this, you can reset the network router. There is a reset button located at the back of the router. Press and hold it for another 10 seconds or so to reset your router. Alternatively, you can switch it off, wait for a while, and turn it on again.
4. Restart your Mac
This is one of the simplest yet highly effective solutions to fix issues like YouTube isn't working on your Mac. Since this will reset the present power cycle and temporary settings on Mac, it can fix the issue. Go to the Apple icon on the Finder and click on the 'Restart' button. Confirm your choice and wait for a while as your Mac would be restarted in a few minutes. In case if it is stuck, then you can long-press the Power button to do the same.
5. Update your Mac
If your system runs on an outdated version of macOS, it can also make YouTube stop working on it. You can fix it easily by updating its macOS to the latest version. Go to the Apple icon and click on the 'Software Update' option. Mac will look for the latest stable available update and will let you upgrade your system easily.
Part 3. Safari Solutions: YouTube Not Loading on Safari
Apart from using the YouTube app, most of the users take the assistance of Safari to access the platform. Since Safari is the default browser in Mac, it is extensively used to access platforms like YouTube. If YouTube is not working on Safari, then consider following these suggestions.
1. Reboot Safari
This is one of the quickest solutions to fix any minor issue related to Safari. You can close the application, wait for a while, and restart it. Also, you can choose Force Quit Safari as well. Besides that, most of the issues can be fixed by resetting the browser. Just select the browser icon (or launch Safari) and click on Finder > Safari > Reset Safari.
2. Remove Safari history
If YouTube stopped working on your Mac and you can't seem to fix it, then consider this option. By removing the existing website data and history on Safari, it will reset YouTube settings as well. To do this, launch Safari on your Mac and go to its Preferences > Privacy tab. Here, click on the 'Remove All Website Data' button and confirm your choice to eliminate the existing data on Safari. Once it is done, restart Safari and check if YouTube is not loading or not.
3. Fix Website Permissions
Safari allows us to enable or disable certain permissions on a website. While the website restrictions feature is resourceful, it can backfire at times. To make sure you haven't revoked any permission, launch Safari, and open YouTube. Afterward, go to its main menu and click on Safari > Settings for This Website. A pop-up option will appear from where you grant the needed permissions to YouTube.
4. Remove extra plugins
Sometimes, all it takes is one faulty plugin to make Safari malfunction. For instance, if you are using a third-party video downloader for YouTube, it can also cause unwanted issues. Launch Safari on your system and go to its Preferences > Extensions tab. Select the extension/plugin of your choice and click on the 'Uninstall' button beside it to get rid of it.
Part 4. App Solutions: YouTube Not Working on Mac
If you are using the YouTube app instead, it can also end up stop working out of the blue. The following are some of the easiest ways to fix the app and make it work once again.
1. Relaunch the YouTube app
Whenever my YouTube isn't working, this is the first thing that I do. You can also close the application on Mac, wait for a while, and restart it. If the YouTube app is stuck, you can press and hold the Command + Option + Esc keys simultaneously. This will open the Force Quit Applications window on the screen. Just select YouTube and close it forcefully to relaunch the app with fresh settings.
2. Update the YouTube app
Before you take any drastic measures, make sure that the YouTube app you are using is up to date. Needless to say, if the YouTube app on Mac is outdated, then it can hang or stop working unexpectedly. To fix this, launch the App Store on Mac and visit the 'Updates' section from the navigation bar. Here, you can look for all the apps that are available for an update. Look for YouTube and click on the 'Update' button adjacent to it. Alternatively, you can also search for the YouTube app on the app store and update it.
3. Clear cache and data
When was the last time you cleared the cache on your Mac? If it has been a while, then it can also be a reason why YouTube is not working on it. There can be an app, system, or browser cache stored on your Mac, causing a clash with YouTube. Visit the Go > Go to Folder option on Finder, type '~/Library/Caches,' and press enter. As the Cache folder will open, you can look for YouTube cache and delete it from your Mac's storage.
Part 5. How to Recover Downloaded YouTube Videos?
Now when you know why YouTube is not working and how to fix it, let's step it up a little. Sometimes, users download YouTube videos on their Mac to watch them afterward. Though, the chances are that you might end up losing these YouTube videos from your Mac. To get them back, you can take the assistance of Recoverit Data Recovery. One of Mac's most professional data recovery tools is out with its latest update – Recoverit 8.5. Here are some of the major features of Recoverit 8.5 that makes it a must-have application for every Mac user.
Recoverit - The Best Video Recovery Software
View How to Recover Files on Mac
Recover your lost data with Recoverit with these easy steps
Step 1: Select the Location
As you will launch the Recoverit Data Recovery application, you would be asked to choose a location to scan. This can be any internal partition, folder, or an external device. You can also browse to a specific location from where you have lost your video as well.
Step 2: Scan the Selected Disk
As Recoverit would perform an extensive scan on the selected location, wait for a while. You can view the progress of the scan from an on-screen indicator.
Step 3: Preview and Recover Videos
In the end, all the recovered data will be categorized according to their file system. You can go to any folder from the left or look for your videos from the search panel as well. The interface will let you preview the extracted videos right away. Just select the files you wish to extract and click on the 'Recover' button to save them.
Conclusion
I'm sure that after reading this guide on how to fix YouTube not working, you would be able to move past this issue. Apart from resolving YouTube not loading issue on Mac, the guide has also covered why YouTube is not working to understand the problem. Also, a dedicated solution to get back lost and deleted YouTube videos is listed. Recoverit is one of the best data recovery tools out there to get back lost data under all scenarios. It even provides a free basic version, letting its users try the application independently without spending a single penny.
What's Wrong with Mac
If the sound on your Mac has stopped working, there are a number of possible explanations and solutions. The first thing to check is that the sound definitely is not working. Below we'll explain what to check.
No sound on Mac? Check these things first
1. Check the volume
As simplistic as it may seem, the first thing to check is that the volume hasn’t been muted intentionally. Tap the volume up (F12) key to turn up the sound level.
Pro tip: If you hold down Option+Shift when you press F12 or F11 to increase or decrease the volume, it will move in smaller increments than the full step changes that occur when you use the keys on their own.
2. Is it an app problem?
It may be that there’s no sound on your Mac because it won’t play audio in a specific app. If, for example, you can’t hear sound from a video in Safari, make sure the audio isn’t muted, by clicking the volume control in the video. You should also check other sound sources, like iTunes and QuickTime movies to find out if they can play sound.
Tip: if you’re fed up with websites you visit automatically playing video with sound when you’re working, go to Safari>Preferences and click the Websites tab. Click Autoplay, and in the bottom right of the window, choose Stop Media with Sound.
3. Check for hardware issues
Next, check there’s nothing plugged into the headphone/line out port and look to see if there’s a red light on that port. If there is, it could be there’s a problem with the port, or something blocking it. Try blowing on it to clear dust, if that’s the case.
4. Are you running the latest version of macOS?
If there’s still no sound on your Mac, Apple’s advice is that the first thing you should do is make sure you’re running the latest version of macOS.
To check which version of macOS your Mac is running, click the Apple menu and then About this Mac. The window that opens will have the name of the version of macOS currently installed at the top. Now the latest version is macOS High Sierra. If you’re not running High Sierra, you should consider installing it by going to the App Store app, and clicking on it in the sidebar on the right hand side of the main window.
If you don’t want to install High Sierra, at least make sure you’re running the latest update to whichever version of the OS is installed. To check that, click Software Update in the About this Mac window. That will check for updates and let you know if there’s one available. If there is, install it.
Before you install either a new version of the OS or an update, backup your Mac using Time Machine, or whichever backup tool you normally use.
5. Run Maintenance scrips
If you’ve determined your Mac’s sound definitely isn’t working, consider running CleanMyMac X’s Maintenance scripts. These optimize the performance of your Mac by running a number of routines such as repairing disk permissions, verifying your startup disk, and rebuilding the launch services database.
Here's how to run Maintenance scrips:
Download CleanMyMac X here (it's free to download).
Following this link, you can get CleanMyMac at 20% off.
How to check your sound settings
If you’re running the latest version of macOS and your sound still isn’t working, the next step is to check your Sound settings.
If, when you check your sound settings, you see a USB device selected rather than Internal Sound, and you can’t change it, disconnect all USB devices from your Mac and try again.
Is there an app interfering with the sound?Mac All My Apps Are Not Working At Home![]()
Some applications, like screen recorders, install their own audio output drivers so that when you record the screen you can direct your Mac’s output to the recording app. It’s possible that if you’ve installed an app like that, its driver could be interfering with your Mac’s sound output.
The best thing to do in that instance is to uninstall the app. You could just drag the app to the Trash, but that won’t uninstall it properly or remove all the files the app has placed on your Mac. To do that, you should use a dedicated uninstaller like CleanMyMac X.
CleanMyMac makes it very easy to completely uninstall any app so that it doesn’t leave any fragments or stray files behind. By using CleanMyMac, you can be sure you’ve deleted all the files associated with the app and that it hasn’t left anything behind. You can download CleanMyMac for free here.
Restart the sound controller
If there are no software audio drivers interfering with your Mac’s sound output, nothing plugged into the headphone jack, USB, or Thunderbolt ports, and your sound still doesn’t work, the next step is to restart the sound controller. This requires launching Activity Monitor and quitting a process, but don’t worry, it’s not too scary!
Mac volume not working and stuck on mute?
If the volume control is not working on your Mac, either using the keyboard or the slider in the menu bar or System Preferences, it could be ’stuck’ on mute. The most common occurrence of this problem is on pre-2015 Macs that had a digital audio output support in the headphone jack.
On those Macs, there was a sensor in the port that detected whether a headphone jack or a digital audio device was plugged in. The Mac would then change the output to headphones or digital output accordingly. However, sometimes the sensor failed to recognise when a digital audio device had been unplugged and so the audio output remained locked on digital output, with no way to change it. With no digital audio output connected, there is no way to change the volume or hear sound.
The solution in that case is to plug the cable back in to the socket and remove it again. Try it a few times, if necessary, to ‘trip’ the sensor and make the Mac recognise the digital audio device is no longer connected. If that doesn’t work, there could be some gunk blocking the socket. Try blowing on it to remove any dust. If that doesn’t work, buy a can of compressed air and, carefully, spray the socket to bow out the dust.
If that still doesn’t do the trick, buy a foam-tipped swab (don’t use a cotton bud as these leave tiny threads behind) and dip it in rubbing alcohol. Put the swab into the headphone jack and clean it, wiping away as much of the link as possible.
Bluetooth sound not working on Mac
Your Mac can play audio wirelessly via Bluetooth, so if you have Bluetooth speakers or headphones, you can use those to listen to music, or anything else on your Mac. Sometimes, however, they don’t work.
Make sure Bluetooth is switched on.
Make sure your headphones or speakers are connected.
Tip: If you check the box labelled Show Bluetooth in menu bar in Bluetooth preferences, you can connect from the menu bar item.
Mac All My Apps Are Not Working Together
Once your headphones or speakers are connected, click on the volume control in the menu bar and choose them. If you don’t have the volume control displayed on the menu bar, go to System Preferences, choose Sound and then the Output tab and select the Bluetooth speaker or headphones. While you’re there, it’s a good idea to check the box labelled Show volume in menu bar — it’s in the Sound Effects tab.
Mac All My Apps Are Not Working On Fire
To conclude, there are a number of reasons why the sound is not working on your Mac. If you follow the guide above and take it one step at a time, you should be able to fix the problem. If none of the steps above work for you, the next step is to contact Apple support and, if possible, make an appointment at the Genius Bar of an Apple Store. If that’s not possible, Apple will advise you on the best course of action to get your audio working again.
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